Frequently Asked Questions
Please read our FAQ section to know more about virtual running. In case you’d like to contact us directly, use the contact information at the bottom of this page.
What is the Virtual Run / Challenge?
This is a real race (or multiple races, running, walking, jogging activities) which can be done anywhere in the world and at any time! You just need to choose a race, the distance and sign up for it. After registration you will get your electronic bib number for printing. You will have a certain period of time to complete the Race or Challenge - a week, a month or any other (please check the dates in the race page). You can choose any day and time convenient for you (within the dates assigned for this event), and run (on the street or on a treadmill), walk, cycle or even swim the selected distance! You can run alone, or with friends & family. Create a team and run the Race or Challenge with like-minded people in your city! We have discounts for teams, if you are interested please send us an e-mail. Attach your result in your races section and receive a UNIQUE COLLECTION MEDAL by post!
How do I get my electronic bib number and finisher certificate?
Register on our website for the selected race, pay the entry fee and upload your electronic bib number from your Personal Account. Once your result is approved you will be able to download your finisher certificate from your Account.
How do I report my time?
During the race record your time & distance using any app you normally use, such as Garmin, Nike +, Strava, Runtastic, etc., or take a photo of the treadmill scoreboard. Upload the duration of your race in the format 00:00:00 (hh: mm: ss), and attach a screenshot from your running app as a confirmation into your Personal Account.
Which city will the Race / Challenge take place?
All over the world where you are right now! This is the privilege of virtual running.
How do I get my medal?
We will send your medal by post to the address specified in your account during registration, please be careful when entering your delivery information. Once you upload the results of your Race into your Account we will check it and approve. We will send your medal and a T-shirt (if ordered) in the next 5 working days after approval. Please note that if you ordered the medal engraving (that means we will engrave your full name & your result on the back of the medal) it will add up to 3 working days to process the shipment.
How can I create a team?
Team running is an opportunity to participate in virtual races with discounts.
To do this you need:
1) Be the leader of the team;
2) Send us the list of participants to email@example.com; There should be more than 5 people;
3) Wait for us to reply and get a discount for the whole team;
4) Sign up for the race from one personal account, choose the proper number of medals you need and use our discount code. All medals will be shipped in one parcel to one delivery address.
Who can participate?
Everybody! We have no age or activity limits. You can run, walk, swim, cycle, that is, move at any pace that is comfortable for you. The main purpose is to move!
Do I have to complete the course in one go?
No, this is not necessary, especially if it is a Challenge. You can split the distance into several races. But you should complete the chosen distance within a certain time noted on the race page.
Why should I participate in the Virtual Races?
First of all because these races can be done anywhere, at any time, at any pace and in any company. You get a purpose to run and it gives you more motivation to stay active even during the pandemic time. You can achieve your goals, have support from our team and our community in Instagram and Facebook, and also add unique limited edition medals to your collection!
Even if you have a very busy schedule or working shifts, you can still participate and finish the race at a time that suits you.
If you are new to running and don't feel confident enough to take part in traditional official races yet, Virtual Runs are a great opportunity to feel the spirit of a medal-rewarding race. It is also an opportunity to make your personal best on your special route that you like or usually choose.
We create our races with love and dedication, we try to make it special for you and also help different charities. At least $3 from every entry fee will go to one of the chosen charities. You don’t only get motivation, support & the medal for memory, but also you help the charities, that is the world and people who urgently need this more than ever.
Shall we start running? :-)